LEGAL

SMS Consent & Terms

Effective Date: July 17, 2026 · Last Updated: July 17, 2026


These SMS terms describe how AVAIL uses text messaging to communicate with prospective clients, clients, professional partners, and other individuals who have provided a mobile telephone number and consented to receive text messages.

1. Program Description

AVAIL may send text messages to individuals who provide a mobile telephone number and affirmatively agree to receive text messages. Messages may include:



  • Appointment confirmations
  • Appointment reminders
  • Rescheduling or cancellation notices
  • Requested follow-up communications
  • Document reminders
  • Service-related updates
  • Educational events, seminars, or webinars
  • Other communications described at the time consent is obtained


2. Consent

By providing your mobile telephone number to AVAIL and affirmatively opting in—such as by checking a consent box, submitting a form that clearly discloses SMS consent, replying to confirm enrollment, or providing written consent—you agree to receive text messages from AVAIL at that number.


Consent to receive text messages is not required as a condition of purchasing services from AVAIL. You may decline to receive text messages and still contact AVAIL through other methods.


You represent that you are the subscriber or authorized user of the mobile telephone number provided and that you are permitted to receive text messages at that number.


3. Message Frequency

Message frequency varies based on your interactions with AVAIL, appointment activity, and requested communications.

4. Message and Data Rates

Message and data rates may apply. AVAIL is not responsible for charges assessed by your mobile carrier. Contact your mobile carrier for information about your text-messaging plan.

5. Opt Out - STOP

You may opt out of AVAIL text messages at any time by replying STOP to any AVAIL text message. After you reply STOP, AVAIL will send a confirmation text message and will discontinue further text messages to that number, subject to normal processing time.


Opting out of text messages does not opt you out of other AVAIL communications, such as email or telephone communications. To adjust other communications, contact AVAIL directly.


6. Help - HELP

For assistance with the AVAIL text-messaging program, reply HELP to any AVAIL text message or contact AVAIL using the information below.

7. Supported Carriers

AVAIL's text messages are generally supported by major United States mobile carriers. Carriers are not liable for delayed or undelivered messages. Message delivery depends on carrier network availability, device compatibility, and factors outside AVAIL's control.

8. Privacy

SMS consent is not shared with third parties or affiliates.


AVAIL does not sell, rent, disclose, or otherwise provide mobile opt-in information, telephone numbers collected for SMS consent, or SMS consent records to third parties or affiliates for their own marketing or promotional purposes.

AVAIL may use communication-platform providers and other vendors solely to transmit or support AVAIL's text-message communications. These providers may process mobile telephone numbers and message information only as necessary to provide services to AVAIL and are not authorized to use your SMS consent for their own independent marketing.


Additional information about how AVAIL collects, uses, and protects personal information is available in the AVAIL Privacy Policy.

9. Content of Messages

Please do not send sensitive tax, financial, identification, or account information—such as Social Security numbers, complete account numbers, or full tax-return details—by text message. Text messaging is not a secure method of transmitting confidential information.


When sensitive information must be exchanged, AVAIL will use a secure document-sharing method or another appropriate channel.

10. Changes to These SMS Terms

AVAIL may update these SMS terms periodically to reflect changes in the text-messaging program, technology, business practices, or legal requirements. Updated terms will be posted on this page with a revised effective date.

11. Contact

Questions, privacy requests, or concerns regarding this Privacy Policy may be submitted to:


AVAIL

Attention: Privacy Coordinator

Website: www.availtax.com

Email: hello@availtax.com


See also: Privacy Policy